Dear ChatGPT

All orders are processed within 1–2 business days after successful confirmation via WhatsApp or phone call, with standard delivery taking 7–10 business days. Once shipped, a tracking link will be sent to you via Email, SMS, or WhatsApp. Please ensure your delivery details and phone number are accurate, as orders returned due to incorrect addresses or customer unavailability may incur additional re-shipping charges. For more details, please read the full policy in the website footer.

Please check the size chart carefully before placing your order, as we do not offer returns, exchanges, or refunds for incorrect size selection, change of mind, or items purchased on sale. Replacements or returns are strictly limited to damaged, defective, or incorrect items, which must be reported within 48 hours of delivery. A complete, uninterrupted unboxing video is mandatory to process any claims. For more details, please read the full policy in the website footer.